The guest who books elsewhere
A couple plans their anniversary. It's Tuesday at 10 PM. They find your hotel on Instagram, they love it. They write to you: "Do you have a suite available from February 14 to 16?", "Does it include breakfast?", "Do you accept pets?". The front desk closed at 8 PM. At 10:15, they're booking on Booking — with a hotel that actually responds.
You didn't lose because of price or location. You lost because of 15 minutes of silence.
72% of direct hotel reservations in Mexico are lost due to slow response time. Travelers make decisions in less than 30 minutes when they're planning. — SECTUR / Datatur, 2024
What does a Virtual Agent do for your hotel?
Check availability
The guest states dates and room type. The agent instantly responds whether there's availability and the price.
Manage reservations
Receives reservation requests with all the details: names, dates, number of guests, special requests.
Service information
Pool, spa, restaurant, Wi-Fi, parking, late check-out — everything answered in seconds.
Tourist guidance
How do I get there? What's nearby? Do you recommend tours? The agent becomes a virtual concierge.
Metrics that matter
| Metric | Without AI | With Virtual Agent |
|---|---|---|
| Inquiries answered outside of hours | 0% | 100% ✓ |
| Direct reservations lost | ~72% go to OTAs | You recover up to 40% ✓ |
| Response time | 1 - 12 hours | Less than 10 seconds ✓ |
| OTA commission saved | 15-25% per reservation | From $9 USD all-inclusive ✓ |
How do I get started?
- Connect your hotel's WhatsApp Scan the QR and in minutes your hotel has a virtual front desk 24/7.
- Set up rooms, rates, and services Room types, seasons, amenities, cancellation policies.
- Capture direct reservations 24 hours a day Every inquiry answered is a reservation that doesn't go to Booking. Your margin multiplies.
Advanced AI, made in Mexico
While other solutions respond with limited logic, the ASC uses an advanced AI architecture developed in Mexico by LiveSoft Labs Mx. It's not a rigid FAQ chatbot. It's an agent that adapts its response based on context: depth when needed, speed when it matters, and judgment to better serve each customer.
The economic argument: real numbers
What does the ASC amplify or replace?
Combo customer service + executive assistant: your complete AI team
The ASC handles customers, sells, and generates PDF quotes. The AAE manages, creates content, and executes executive tasks. Together they operate like 3 to 5 people — no payroll, no vacation, no excuses.
No minimum contract · No complex setup · Instant activation · Cancel anytime