The abandoned cart that could have been a sale
A customer adds products to their cart at 10:30 PM. Before paying, they wonder: "Is this model compatible with my phone?", "How long does shipping to Monterrey take?", "Can I pay at OXXO?". They look for your WhatsApp, write and... silence. By 10:35 PM they've already closed the tab. That $1,800 cart was left abandoned. Multiply that by 30 nights a month.
E-commerce never sleeps. But if your support does, you're losing sales every night.
79% of shopping carts in Mexico are abandoned. The #1 reason is lack of response to questions before payment. Businesses that provide support via WhatsApp recover up to 30% of those carts. — AMVO, 2024
What does a Virtual Agent do for your e-commerce?
Resolves pre-purchase questions
Specifications, compatibility, differences between models, payment methods — the agent resolves in seconds what the customer needs to decide.
Order tracking
The customer asks "where is my order?" and receives the updated status without your team getting involved.
Manages returns
Guides the customer step by step: reason, product photos, return label generation. No friction, no calls.
Repeat purchases and upselling
Recommends complementary products, notifies about restocks and exclusive offers for repeat customers.
Metrics that matter
| Metric | Without AI | With Virtual Agent |
|---|---|---|
| Carts abandoned due to questions | ~79% abandoned | You recover up to 30% ✓ |
| Daily tracking inquiries | 15-40 manual | 100% automatic ✓ |
| Response time | 4 - 24 hours | Less than 10 seconds ✓ |
| Cost per support agent | $10,000+/month | From $9 USD ✓ |
How do I get started?
- Connect your business WhatsApp Scan a QR and your online store has intelligent 24/7 support.
- Set up catalog, policies and FAQs Products, shipping, returns, payment methods, delivery times.
- Turn questions into sales — automatically Every question resolved instantly is a cart that closes. Every night generates revenue.
Advanced AI, made in Mexico
While other solutions respond with limited logic, the ASC uses an advanced AI architecture developed in Mexico by LiveSoft Labs Mx. It's not a rigid FAQ chatbot. It's an agent that adapts its response based on context: depth when needed, speed when it matters, and judgment to better serve each customer.
The economic argument: real numbers
What does the ASC amplify or replace?
Combo customer service + executive assistant: your complete AI team
The ASC handles customers, sells, and generates PDF quotes. The AAE manages, creates content, and executes executive tasks. Together they operate like 3 to 5 people — no payroll, no vacation, no excuses.
No minimum contract · No complex setup · Instant activation · Cancel anytime