The problem you know all too well
At 7 in the morning, before the market opens, your resellers are already flooding your WhatsApp: "Do we have industrial detergent in 20-liter sizes?", "How much for a full pallet?", "When does this week's shipment arrive?". Your sales rep or you have to answer all of that before the day starts, because if the reseller doesn't confirm, they buy from the competition.
The result: your sales team spends half the morning answering repetitive questions instead of closing new deals. Resellers get frustrated when answers take too long and eventually look for another supplier who responds faster, even if the product is worse.
"74% of wholesale buyers in Mexico prefer to make inquiries via WhatsApp rather than call the sales rep, according to CANACINTRA 2024 data."
What does a Virtual Agent do in a distributor?
Real-time inventory inquiry
The agent responds with availability by SKU, presentation, or category connected to your catalog.
List prices and volume discounts
Delivers the correct price based on the reseller's level (A, B, C) without exposing your structure to everyone.
Minimum purchase orders and terms
Informs minimums by product, city, or customer type clearly and automatically.
Delivery time by destination
Indicates route days, order cutoff dates, and shipping options based on the reseller's city.
Real example: Reseller who needs to confirm stock before market at 7am
Without virtual agent:
The reseller writes at 6:50am. Your sales rep arrives at 9am. By 8am the reseller already bought from another distributor that responded faster. You lost the sale and possibly the customer.
With virtual agent:
At 6:50am the agent checks the catalog, confirms availability, delivers list price and next shipment date. The reseller places the order before sunrise. Your sales rep arrives at the office with the order already captured.
Metrics that matter
| Metric | Without AI | With Virtual Agent |
|---|---|---|
| Response time to resellers | 2–4 hours average | Less than 30 seconds |
| Orders lost due to lack of response | 15–25% monthly | Less than 2% |
| Monthly cost | $6,000+ (sales rep) | From $9 USD |
How do I get started?
- Connect your WhatsApp QR in 2 minutes.
- Upload your catalog and price list in Excel or PDF; the agent learns your entire portfolio.
- Let AI handle it Your resellers receive answers instantly, 24/7.
Advanced AI, made in Mexico
While other solutions respond with limited logic, the ASC uses an advanced AI architecture developed in Mexico by LiveSoft Labs Mx. It's not a rigid FAQ chatbot. It's an agent that adapts its response based on context: depth when needed, speed when it matters, and judgment to better serve each customer.
The economic argument: real numbers
What does the ASC amplify or replace?
Combo customer service + executive assistant: your complete AI team
The ASC handles customers, sells, and generates PDF quotes. The AAE manages, creates content, and executes executive tasks. Together they operate like 3 to 5 people — no payroll, no vacation, no excuses.
No minimum contract · No complex setup · Instant activation · Cancel anytime