What happens when you're in a consultation
You're examining a patient. Your assistant is taking vital signs for the next one. And on the clinic's WhatsApp messages are piling up: "How much is the consultation?", "Do you accept GNP insurance?", "Do you have space tomorrow early?", "Do I need to fast?". Nobody can answer. By end of day, there are 15 unread messages — and 15 patients who already found another doctor.
It's not that you don't care. It's that your priority is where it should be: with the patient in front of you.
64% of patients in Mexico choose their doctor based on response speed when scheduling. Accessibility is the new differentiator. — Digital health study, Mexico 2024
What does a Virtual Agent do for your clinic?
Schedules appointments automatically
The patient writes, the agent checks availability, suggests times and confirms the appointment. You just review your calendar.
Sends pre-visit instructions
8-hour fast? Bring previous tests? Stop medication? The agent informs before the patient even asks.
Answers costs and insurance
Consultation price, which insurance you accept, payment methods, preventive packages — solved in seconds.
Post-consultation follow-up
Medication reminders, upcoming appointments, lab results — the patient feels cared for 24/7.
Metrics that matter
| Metric | Without AI | With Virtual Agent |
|---|---|---|
| Patients who don't schedule due to lack of response | ~40% of new consultations | Less than 5% ✓ |
| Average response time | 1 - 4 hours | Less than 10 seconds ✓ |
| No-shows due to forgetfulness | ~25% | Less than 8% ✓ |
| Monthly investment | $8,000+ (receptionist) | From $9 USD ✓ |
How do I get started?
- Connect your clinic's WhatsApp A QR scan and your line is linked in minutes.
- Configure services, hours and instructions Specialties, costs, accepted insurance, preparation for tests.
- Handle consultations — AI handles WhatsApp Every potential patient receives an immediate response. You focus on saving lives.
Advanced AI, made in Mexico
While other solutions respond with limited logic, the ASC uses an advanced AI architecture developed in Mexico by LiveSoft Labs Mx. It's not a rigid FAQ chatbot. It's an agent that adapts its response based on context: depth when needed, speed when it matters, and judgment to better serve each customer.
The economic argument: real numbers
What does the ASC amplify or replace?
Combo customer service + executive assistant: your complete AI team
The ASC handles customers, sells, and generates PDF quotes. The AAE manages, creates content, and executes executive tasks. Together they operate like 3 to 5 people — no payroll, no vacation, no excuses.
No minimum contract · No complex setup · Instant activation · Cancel anytime